Both are now called “documented information”. The ISO 9001:2015 standard has removed the distinction between documents and records. See explanation below.) The Changed Nature of ISO 9001 Documentation (Note: This change does not require changing mediums and allows an organization to also reuse existing QMS documentation, as long as it conforms.
It appears this evolution is not only to accommodate more modern forms of communication such as video, audio, and other electronic records, but to allow an organization the flexibility to reuse appropriate information, maintain current versions easier, provide broader access/distribution and reduce costs associated with documentation. While the ISO 9001:2008 version was explicit about documentation, ISO 9001:2015 allows more freedom in how, what, and when to document a quality management process (such as specific procedures).
What Documentation does ISO 9001:2015 Really Require? ISO 9001 Online Training Course Listing.ISO 9001 Internal Auditor Training Courses.ISO 9001:2015 Requirements Online Training.
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